Dea Salihu
Senior Team Leader - Customer Service

Dea is a highly skilled senior customer service team leader with five years of experience in the industry. She has a strong background in providing exceptional customer support and leading teams to deliver outstanding service.

Throughout her career, Dea has developed a passion for continuous learning, seeking out opportunities to expand her skills and knowledge. She has a proven track record of driving improvements in customer satisfaction and team performance through her leadership and dedication.

In her current role, Dea manages a team of customer service representatives, providing training, coaching, and support to ensure that they are delivering the best possible service to customers. She has a keen eye for detail and is always looking for ways to optimize processes and improve efficiency.

Along with her education in Management, Business, and Economics, Dea holds a certification of ISO/IEC 27001 Provisional Auditor.