Dr Ioannou was a Director of PricewaterhoouseCoopers heading the Consulting Group within the firm. Now retired, he leads his own Consulting Company, High Q Consulting Ltd to deliver service excellence in Consulting and Training. He has over thirty years industrial experience in the manufacturing and service sectors in the UK, Cyprus and other European countries. The areas of expertise included, advanced manufacturing technology and automated plant systems, vision systems, telecommunications and metrology. The implementation of TQM, Quality Management Systems, Business Process Re-engineering and Organisational restructuring has been the main areas of work over the last 25 years.  His breadth of experience covers industries involved in automotive, aerospace, airport authority, telecommunications authority, electricity authority, government, white goods manufacturer, waste water plants, cement, brewery, refrigerated equipment, chemicals and plastic, low voltage electrical components, hospitality, banking, inspectorate, life insurance and general insurance. Been involved in QMS assignments in Europe and Central and Eastern Europe, namely ISO 9000, ISO 14001, OHSAS 18001 and HACCP. A part time lecturer regularly delivers such lectures to company management, government institutions and academics. Was a Visiting Professor in Operations Management at Intercollege for its Maastricht MBA programme a few years ago. Adrian has published several books and numerous papers on robotics & automation, management systems and Six Sigma. An IRCA qualified trainer and auditor, assists a leading International Certification Bodies in third party audits in automotive, aerospace and other engineering type organisations.  This work also involves the delivery of IRCA qualified training and being an expert resource in ISO committees.  In 2005 achieved Six Sigma Black status from the British Standards Institution (BSI) whilst working on a US$ 1m PwC project. In 2016 was awarded the title PECB Certified Trainer. Retired from PwC in 2014 at the age of 60, his work involves the implementation of management systems and automotive dealer standards, process re-engineering, training in ISO standards, namely ISO 16680 Service Excellence, ISO 10000 Quality Management - Customer Satisfaction, ISO 9000 Quality Management Systems and Six Sigma.

Voici un détail des cours spécialisés suivis par notre formateur, sa formation et son expérience professionnelle dans les cours respectifs.